1. GENERAL TERMS
1.1 Website Access
Digifit grants you a limited, non-exclusive license to access and use
our website for personal, non-commercial purposes. You agree not to
modify, copy, or distribute any content without our written permission.
1.2 User Eligibility
By using our services, you confirm that:
– You are at least 18 years old or the age of majority in your jurisdiction
– You have the legal authority to enter into binding agreements
– All information you provide is true, accurate, and complete
1.3 Prohibited Uses
You agree NOT to use our website for:
– Unlawful or fraudulent purposes
– Harassment, abuse, or threatening behavior
– Transmission of viruses, malware, or harmful code
– Infringement of intellectual property rights
– Violation of any applicable laws or regulations
– Unauthorized access to our systems
– Impersonation of any person or entity
– Spam, phishing, or deceptive practices
Violation of these terms may result in immediate termination of
your account and legal action.
2. PRODUCTS AND SERVICES
2.1 Product Descriptions
We strive to provide accurate product descriptions, images, and pricing.
However, we do not guarantee that:
– Product descriptions are error-free
– Colors in images match actual products perfectly
– All available items are in stock at all times
– Specifications are complete or accurate
2.2 Pricing and Availability
– Prices are subject to change without notice
– We reserve the right to limit quantities per customer
– Products are available while supplies last
– We reserve the right to discontinue any product at any time
2.3 Product Quality
While we maintain high quality standards, we do not guarantee that:
– Products will meet your specific expectations
– Products will be suitable for your particular purpose
– Products will function perfectly under all conditions
2.4 Out of Stock Items
If an item is out of stock:
– We will notify you immediately
– Your payment will be refunded or cancelled
– You will be offered alternative products
– No charges apply for cancellation
3. ORDERS AND PAYMENT
3.1 Order Placement
When you place an order:
– You confirm all information is accurate
– You authorize payment for the total amount
– You agree to our Return and Refund Policy
– You accept these Terms and Conditions
3.2 Order Confirmation
– Order confirmation will be sent to your email
– Confirmation does not guarantee availability
– We reserve the right to reject or cancel any order
3.3 Payment Methods Accepted
We accept:
Cash on Delivery (COD)
3.4 Payment Security
– We use industry-standard encryption
– Your payment information is secure
– We do not store complete credit card details
– We comply with PCI DSS standards
– You are responsible for keeping your password secure
3.5 Payment Processing
– Payment is processed immediately upon order placement
– Receipts are sent via email
– Failed payments may result in order cancellation
– Duplicate charges should be reported immediately
3.6 Billing Information
You agree to:
– Provide accurate billing information
– Keep your account information up to date
– Notify us of any billing discrepancies
– Pay all charges incurred on your account
4. SHIPPING AND DELIVERY
4.1 Shipping Terms
– We ship to all UAE emirates
– Shipping is FREE on all orders
– Delivery timeframe: 3-5 business days
– Express delivery available on request
4.2 Delivery Risks
– Products are at your risk once delivered
– You are responsible for the condition after delivery
– Inspect packages immediately upon receipt
– Report damage within 24 hours
4.3 Delivery Address
– You are responsible for providing accurate addresses
– We are not liable for incorrect deliveries due to wrong addresses
– Delivery delays may occur due to incorrect information
4.4 Non-Delivery
If a package does not arrive:
– Report within 7 days of expected delivery
– Provide tracking reference
– We will investigate and replace at no cost
4.5 Force Majeure
We are not liable for delays caused by:
– Weather conditions
– Natural disasters
– Logistics disruptions
– Government actions
– Unforeseen circumstances beyond our control
5. RETURNS, REPLACEMENTS, AND REFUNDS
5.1 Replacement Policy
For defective or damaged products:
– Report within 48 hours of delivery
– Provide photos/video evidence
– Free replacement will be sent
– Original item may be returned or collected
5.2 No Refund Policy
Digifit operates on a replacement basis only.
Cash refunds are NOT offered under any circumstances.
Replacements are faster (24-48 hours vs 5-8 days for refunds).
5.3 Non-Returnable Items
We do NOT accept returns for:
– Change of mind or buyer’s remorse
– Used or worn items
– Items with removed tags
– Opened personal care products
– Items missing original packaging
– Items purchased from clearance/final sale
5.4 Eligible Replacements
We DO replace:
– Damaged items
– Wrong items delivered
– Defective/faulty products
– Items not matching description
5.5 Replacement Process
Step 1: Report issue within 48 hours
Step 2: Send photos/video evidence
Step 3: We verify and approve
Step 4: Send free replacement
Step 5: Return original (if needed)
For detailed replacement process, see our Replacement Policy.
6. INTELLECTUAL PROPERTY
6.1 Ownership
All content on our website including:
– Text, images, logos, and graphics
– Product descriptions and specifications
– Trademarks and copyrights
– Website design and layout
…are owned by Digifit or licensed to us.
6.2 Limited License
You may view and print pages for personal use only.
You may NOT:
– Reproduce or distribute content
– Modify or create derivative works
– Use content for commercial purposes
– Remove copyright notices or attributions
6.3 Third-Party Content
Some content may be licensed from third parties.
Use is restricted by original licensing terms.
7. LIMITATION OF LIABILITY
7.1 No Warranties
Digifit provides services “AS IS” without warranties of any kind,
including:
– Fitness for a particular purpose
– Non-infringement of rights
– Accuracy of product information
– Availability of products
– Uninterrupted service
7.2 Limitation of Damages
IN NO EVENT SHALL DIGIFIT BE LIABLE FOR:
– Direct, indirect, or incidental damages
– Lost profits or revenue
– Loss of data or business interruption
– Consequential or punitive damages
– ANY damages exceeding the order value
7.3 Exceptions
Some jurisdictions do not allow limitation of liability.
In such cases, liability is limited to the maximum extent permitted by law.
8. INDEMNIFICATION
You agree to indemnify and hold harmless Digifit from:
– Claims arising from your use of our services
– Breach of these Terms
– Violation of any laws or regulations
– Infringement of third-party rights
– Any damages or losses resulting from your actions
This includes attorney fees and legal costs.
9. PRIVACY
9.1 Personal Information
Your use of our website is governed by our Privacy Policy.
By using our services, you consent to our collection and use of
personal information as described in our Privacy Policy.
9.2 Data Security
We protect your data using industry-standard security measures.
However, no transmission over the internet is 100% secure.
We cannot guarantee absolute security.
9.3 Third-Party Sharing
We do not sell your personal information to third parties.
We may share information with:
– Payment processors
– Shipping partners
– Customer service providers
– As required by law
10. PROHIBITED CONDUCT
You agree not to:
10.1 Unlawful Activity
– Use our service for any illegal purpose
– Violate any applicable laws
– Engage in fraud or deception
– Facilitate criminal activity
10.2 Harassment
– Send threatening or abusive messages
– Harass or bully other users
– Engage in hate speech
– Discriminate based on protected characteristics
10.3 System Interference
– Access systems without authorization
– Attempt to bypass security measures
– Introduce malware or harmful code
– Interfere with server operations
10.4 Intellectual Property
– Reproduce copyrighted material
– Infringe on trademarks or patents
– Violate intellectual property rights
– Use content without permission
10.5 Spam and Abuse
– Send unsolicited messages
– Engage in phishing
– Post spam or irrelevant content
– Abuse customer service
Violation may result in:
– Account termination
– Content removal
– Legal action
– Law enforcement involvement
11. ACCOUNT TERMINATION
11.1 Termination by User
You may close your account at any time by contacting us.
11.2 Termination by Digifit
We may terminate your account if you:
– Violate these Terms
– Engage in prohibited conduct
– Attempt to defraud us
– Harass our staff
– Use the service illegally
11.3 Effect of Termination
Upon termination:
– Your access to the service ends
– We may delete your account data
– Pending orders may be cancelled
– Refunds will be processed per policy
– Surviving provisions continue to apply
12. MODIFICATIONS TO TERMS
12.1 Changes
We reserve the right to modify these Terms at any time.
Changes become effective immediately upon posting.
Your continued use constitutes acceptance of new Terms.
12.2 Notice
We will attempt to notify you of material changes via email.
It is your responsibility to review Terms regularly.
13. MODIFICATIONS TO SERVICES
13.1 Changes to Website
We reserve the right to:
– Modify website features and functionality
– Discontinue services or products
– Change policies and procedures
– Update pricing and terms
13.2 No Liability
We are not liable for:
– Modifications to services
– Removal of features
– Service interruptions
– Changes to policies
14. THIRD-PARTY LINKS
14.1 External Links
Our website may contain links to third-party websites.
We do NOT control, endorse, or guarantee these sites.
14.2 No Responsibility
We are not responsible for:
– Content on external sites
– Privacy practices of third parties
– Accuracy of external information
– Any issues arising from external links
14.3 Use at Own Risk
Your use of third-party websites is at your own risk.
Review their terms and privacy policies independently.
15. USER-GENERATED CONTENT
15.1 Reviews and Comments
If you submit reviews, comments, or feedback:
– You retain ownership of your content
– You grant Digifit a royalty-free license to use it
– You represent it is accurate and lawful
– You assume all liability for your content
15.2 Prohibited Content
We do not allow:
– Defamatory or false statements
– Profanity or offensive language
– Spam or promotional content
– Copyrighted material
– Personal information of others
– Unlawful or harmful content
15.3 Removal
We may remove content that violates these Terms.
Removal does not constitute endorsement or liability.
16. DISPUTE RESOLUTION
16.1 Informal Resolution
Before legal action, contact us to resolve disputes:
Email: digifitsite00@gmail.com
WhatsApp: +923027938219
16.2 Negotiation Period
You agree to negotiate in good faith for 30 days.
16.3 Escalation
If unresolved, disputes may proceed to:
– Mediation
– Arbitration
– Legal proceedings
16.4 Governing Law
These Terms are governed by the laws of UAE.
Courts of Dubai have jurisdiction.
17. SEVERABILITY
If any provision of these Terms is found invalid or unenforceable:
– That provision will be modified to minimum extent necessary
– Or removed if modification is impossible
– Remaining provisions continue in full effect
18. ENTIRE AGREEMENT
These Terms of Service, along with our:
– Privacy Policy
– Shipping Policy
– Return and Refund Policy
– Replacement Policy
…constitute the entire agreement between you and Digifit.
These Terms supersede all previous agreements.
19. WAIVER
Failure to enforce any provision does not constitute waiver.
We may enforce any provision at any time.
20. ASSIGNMENT
You may not assign these Terms without our permission.
We may assign our rights to affiliates or successors.
21. CONTACT INFORMATION
For questions about these Terms, contact us:
Email: digifitsite00@gmail.com
WhatsApp: +923027938219
Hours: 9 AM – 6 PM (UAE Time)
Response Time: Within 2 hours
Mailing Address:
Digifit
Dubai, UAE
22. ACKNOWLEDGMENT
BY USING OUR WEBSITE AND SERVICES, YOU ACKNOWLEDGE THAT:
You have read and understood these Terms
You agree to be bound by all provisions
You understand the limitation of liability
You accept our policies and procedures
You waive any claims against Digifit except as permitted
You assume all risks associated with your use
—
Thank you for shopping with Digifit!
