Shipping policy

At Digifit, we’re committed to fast, reliable delivery
throughout the UAE with FREE shipping on all orders.

DELIVERY TIMES:

Standard Delivery: 3-5 business days
– Available to all UAE emirates
– COMPLETELY FREE

Express Delivery: 1-2 business days
– Available in select areas (Dubai & Abu Dhabi)
– Contact us for express pricing

DELIVERY AREAS:

We deliver to all UAE Emirates:
 Dubai
 Abu Dhabi
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah

SHIPPING COST:

Standard Delivery: COMPLETELY FREE 
– No hidden charges
– No minimum order
– All orders included

Express Delivery: Available on request
– Call or WhatsApp for pricing
– 1-2 business days delivery

HOW TO TRACK YOUR ORDER:

1. After placing order:
• Receive email confirmation
• Get order number

2. When dispatched:
• Receive tracking SMS
• Get tracking number
• View estimated delivery date

3. Track in real-time:
• Visit our website
• Enter order number
• Check package location and arrival time

DELIVERY PROCESS:

 Order Placed
 Quality Check (24 hours)
 Dispatch (2-3 business days)
 In Transit (tracked daily)
 Delivery Confirmation (SMS)
 Delivery Completion

ADDRESS VERIFICATION:

Before dispatch, we verify:
– Delivery address accuracy
– Contact number validation
– Building/apartment details
– Any special instructions

This ensures 100% delivery success!

PACKAGE HANDLING:

Our commitment:
– Secure packaging
– Protective materials
– Weather-resistant boxes
– Fragile item handling
– Temperature-sensitive care

SHIPPING DELAYS:

In rare cases of delays:
– Extreme weather
– Logistics disruptions
– Peak season demand
– Unforeseen circumstances

We’ll notify you immediately with new timeline!

DAMAGED PACKAGE:

If package arrives damaged:
– Take photos within 24 hours
– Send via WhatsApp: +923027938219
– Include order number and damage photos
– Replacement approved and shipped same day
– No return needed for most cases

LOST PACKAGE:

If package never arrives:
– Report within 7 days
– Provide tracking reference
– We investigate immediately
– Send replacement without delay
– Full compensation provided

CONTACT FOR SHIPPING:

Email: digifitsite00@gmail.com
WhatsApp: +923027938219
Hours: 9 AM – 6 PM (UAE Time)

Have tracking issues?
– Include order number
– Provide tracking reference
– Tell us what you need

We’ll resolve within 2 hours!

OUR SHIPPING PROMISE:

 FREE delivery on all orders
 3-5 business days standard
 Real-time tracking
 Secure packaging
 Damage/loss coverage
 Professional handling

Your satisfaction guaranteed!

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